Sainsbury’s is a global leader in the world of FMCG. With over 600 supermarkets, 800 convenient stores and Argos now the 3rd most visited retail website in the UK, Sainsbury’s have solidified themselves as a powerhouse within the industry.
Sainsbury’s
Project Context
Sainsbury’s approached Nine Feet Tall as they embarked on a comprehensive Supply Chain Transformation (SCT) programme with the vision of becoming a market-leading, innovative retailer capable of supplying products efficiently across their network. Having completed the first phase, Gen1, focusing on implementing a new Demand Forecasting solution, Sainsbury’s were looking to establish new ways of working to enhance supply chain efficacy and efficiency.
Nine Feet Tall’s collaboration with Sainsbury’s aimed to revolutionise this new approach by utilising technology, data, people, culture, and ways of working through the SCT programme. The overarching goal was to be in the right place at the right time for every customer, delivering products from anywhere to anywhere. With the Gen2 phase next to commence, Nine Feet Tall would play a crucial role in defining the future state of the programme.
Project Delivery
Nine Feet Tall provided significant support to Sainsbury’s to scope and define the Gen2 phase of the SCT programme. The key deliverables included defining what the Gen 2 future-state meant for the business; Roadmapping change sequencing; Enhancing collaboration to develop a holistic perspective; and Running Change Upskilling workshops to ensure the Sainsbury’s team were equipped with the skills and templates to successfully launch their SCT programme and land it’s objectives.
Nine Feet Tall collaborated with Sainsbury’s Change Team and Operational Teams to clearly outline the future-state scope of Gen2. This involved identifying key activities, success measures, and outlining the benefits that Gen2 would deliver to the business. Furthermore, the team worked closely with Sainsbury’s to create a roadmap for Gen2, ensuring that the implementation sequence would minimise disruption to business as usual (BAU). This strategic approach aimed to seamlessly embed changes and enhance overall supply chain effectiveness.
Nine Feet Tall’s approach ensured that the outputs took into account the perspectives of core and impacted teams. This collaborative effort with the Change Team and Operational Teams guaranteed a well-rounded understanding and consideration of various stakeholder viewpoints. Alongside this, Nine Feet Tall conducted Change Upskilling workshops to enhance the capabilities within Sainsbury’s. This initiative was designed to empower Sainsbury’s teams to lead the change effectively, fostering a culture of continuous improvement.
Outcomes
Nine Feet Tall’s engagement with Sainsbury’s during the Gen2 phase produced a number of impactful outcomes.
Project outcomes included the delivery of a well-defined roadmap for Gen 2, offering Sainsbury’s a clear path to transition from Gen 1. This allowed Sainsbury’s to gear towards achieving enhanced supply chain efficacy and efficiency, aligning with Sainsbury’s SCT vision. Additionally, the Change Upskilling workshops successfully contributed to the development of internal capabilities within Sainsbury’s, ensuring they are equipped with the necessary skills to lead and sustain transformative change effectively.
Nine Feet Tall have been an exceptional partner for us, they joined a very ambitious piece of work which was already in flight, moving at pace and had very little structure. Remarkably they were able to understand the ask and add value and support very quickly. To me the differentiator between NFT and other consultancies is how ‘normal’ their consultants are, they fit in with our team instantly, they understood our culture, pain points and nuances and got to work! We have delivered a very significant piece of market leading work which will set us up for future success and we truly couldn’t have done it without NFT. Thank you for your support, challenge and sense of humour!
Grace Slater Head of Transformation, Sainsbury's
