Weetabix

Weetabix Food Company is a leading UK manufacturer of breakfast cereals, best known for its flagship product, Weetabix, and offers a range of other brands like Alpen and Ready Brek. Established in 1932, it exports to over 80 countries worldwide.

Project Context

Following a recent acquisition, Weetabix engaged Nine Feet Tall to support their ERP implementation project. The company faced an outdated IT infrastructure and an existing ERP platform that was nearing the end of its lifecycle, lacking scalability for future growth. Over 12 months into their digital transformation initiative, ‘Transformabix,’ Weetabix experienced delays and concerns regarding programme governance. They sought Nine Feet Tall’s expertise to assess their transformation programme, establish effective governance, mitigate risks, and ensure successful delivery.

Project Delivery

Nine Feet Tall began with a comprehensive health check of the programme, identifying key areas for improvement. The focus was on enhancing the programme structure and governance by recommending a new framework for the Digital Transformation team, including roles, responsibilities and meeting purpose and cadence.

Nine Feet Tall then assumed a project advisory role, observing and challenging across multiple activities and forums. This included the facilitation of a pre-mortem exercise to identify potential risks in the build-up to critical deployment phases.

Further to this, intensive support for planning activities was provided, particularly around cutover planning for Business Release 1 (BR1) and Business Release 2 (BR2). Additionally, a change management intervention was carried out involving the following activities: coaching the Programme Change Manager; supporting the relaunch of the Change Champion Network; conducting an in-depth review of test preparations; and assisting the Head of IT in preparing his team for system adoption and introduction of a Centre of Excellence for post-go-live support.

Outcome

The collaboration led to significant outcomes. The implementation of Microsoft Dynamics 365 was delivered on time and within budget, with minimal post-go-live issues reported. Nine Feet Tall de-risked project delivery by reducing key person dependencies, and enhanced governance maturity within the organisation.

Ultimately, the partnership equipped Weetabix with sustainable capabilities in programme management and change management, positioning them for continued growth and innovation in the future.