“The meaning of benefit is something that produces good or helpful results or effects or that promotes well-being” (Merriam Webster Dictionary). So, how do you ensure benefits realisation for your project?   There are lots of formal and precise definitions of project benefits available...

Being a values led organisation is easy right? You decide collectively on what you want to stand for and encourage your team to embrace these values. Simple. At Nine Feet Tall we pride ourselves on being a values led organisation. In fact, our CEO...

Most housing providers would agree that they have their customers (residents) at the core of everything they do. Their whole purpose is to deliver valuable services to maintain a high quality of living for their residents. But we know customer expectations are changing as...

Having the latest all singing all dancing CRM tool to manage your customer data and sales pipleline might sound like a winning idea…. but without a CRM implementation plan you might struggle to unlock the full value. Before you make your CRM investment, make...