The CRM market is huge. Statista predict it will be worth $49.6 billion by 2025. It’s no wonder then that CRM platforms are constantly innovating and selling the next must have big development to stay competitive. From the latest document storage system to the...

We all know, customers are becoming more and more savvy and expecting more for their money. Delivering the ultimate customer experience through optimised touchpoints is essential for gaining a competitive advantage.    In the mission to keep customers happy, a functional and fully adopted...

When fully adopted, a CRM system can be the linchpin to your business growth. By housing your customer data in a single source of truth, there will be clear visibility of customer interaction across the organisation. You can understand your customers and learn how to attract new ones by studying the patterns and...