Nine Feet Tall were a great asset to our team. Their ability to quickly understand what we needed was invaluable.

Helen Sharpless Operations Director, Laing O'Rourke

Did you know...

70%
Of major change projects fail to deliver forecasted benefits (McKinsey)
57%
Of projects fail due to breakdown in communication (IT Cortex)
48%
Of organisations report being dissatisfied with their ERP implementation (Bassam Infotech)
81%
Of people would prefer their role and responsibilities to remain the same (Signavio)
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Frequently Asked Questions

Why does my company need an ERP system?

In today’s competitive business landscape, having an ERP system is crucial to gain a deep understanding of your company’s processes. By consolidating data and information from across the organisation into a single system, an ERP system empowers businesses to streamline operations and enhance efficiency. With the ability to access real-time, company-wide insights, decision-makers can make informed decisions faster, improving productivity, cutting costs, and gaining a competitive edge.

Why are so many ERP implementations unsuccessful?

Implementing an ERP system is a complex and challenging undertaking that can be rife with potential pitfalls. To avoid the risk of failure, it’s crucial to develop a comprehensive ERP implementation plan that takes into account all aspects of your business. This includes identifying realistic expectations, embracing change, and ensuring that the new system aligns with your existing processes.

Nine Feet Tall has expert consultants with the knowledge and experience necessary to help you navigate the complexities of an ERP implementation. We work closely with you to develop a customised plan that streamlines the process and ensures a successful outcome. With our help, you can rest easy knowing that your ERP implementation is in capable hands.

What are the steps in successful ERP implementation?

If you’re considering implementing an ERP system, it’s important to have a solid ERP implementation plan in place. See our top steps below:

Step One: The first step is understanding the project’s scope by selecting a suitable system, forming a project team, and defining system requirements in detail. This research phase sets the foundation for the rest of the project.

Step Two: Next, planning becomes critical to ensure success. During this phase, the focus shifts towards designing and developing the ERP implementation plan while integrating it into your business. Having a solid plan in place can help you avoid common pitfalls, such as delays, cost overruns, and lack of user adoption.

Step Three: Managing the change is the final piece of the puzzle. Adapting to new processes and technologies is often a challenge for employees. Change management is critical to ensuring that everyone is on board and that any necessary adjustments are made as smoothly as possible.

This may involve hiring a consultant with expertise in change management to guide you through the process and help you overcome any roadblocks along the way. With a well-planned ERP implementation and change management strategy, you can set yourself up for long-term success.

What ERP system do we need?

You may know that ERP comes in three different tiers. The system you need will depend on the size of your organisation and vision for growth. Tier 1 ERP systems are best suited to complex organisations with large revenue streams, who need a complex system. These systems include Microsoft Dynamics 365 Finance and Supply Chain (previously Microsoft Dynamics AX), JD Edwards, SAP, SAP S/4HANA, Orion, and Texada. Tier 2 systems are more appropriate for middle to large sized organisations who want to get the most from their systems. These systems include: Microsoft Dynamics 365 Business Central, Acumatica, Info, and NetSuite. Tier 3 ERP systems are for those organisations who require a simpler solution. Many of these systems are primarily used for financials and keeping track of expenses and orders. An example of Tier 3 is QuickBooks. Choosing the right system is tricky as many offer similar functionality. You will need to scope your requirements thoroughly and define the problem you want the ERP to solve before investing. How many users will there be? What are the integration points? Our top tip videos may help or contact us to discuss your requirements in depth.

Need advice on a specific ERP issue?

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