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Thoughts
We like to keep up to date with the latest news and trends and also like to share a thought or two ourselves. Here you will find an array of insights on managing business transformation and how to achieve project success, see what our team have been up to and who we have been working with in our press section.
As the holiday season approaches, many organisations find themselves wrapping up year-end initiatives and planning for the future. However, implementing change can be as challenging as navigating a sleigh through a blizzard. Change is inevitable, but success is not guaranteed. Let’s avoid the frosty...
We can’t cook you the perfect turkey or guarantee a white Christmas. What we CAN offer instead are some free guides, written by our team of experts, to help your business to thrive. So download anything you need, get scribbling some notes and enjoy...
Business efficiency is at the top of your Christmas list, right?! Well, a good starting point is to create a process map to understand where the naughty inefficiencies are hiding. When it comes to creating a process map, it can take time, effort and...
Earlier this week we hosted a panel event for law firms to discuss what it means to be “The Future Law Firm.” The event featured guest panellists from Withersworldwide, Ashurst, Osborne Clarke Solutions and Nine Feet Tall’s own legal expert, Tiggy Robinson. In an...
We all know, customers are becoming more and more savvy and expecting more for their money. Delivering the ultimate customer experience through optimised touchpoints is essential for gaining a competitive advantage. In the mission to keep customers happy, a functional and fully adopted...
When fully adopted, a CRM system can be the linchpin to your business growth. By housing your customer data in a single source of truth, there will be clear visibility of customer interaction across the organisation. You can understand your customers and learn how to attract new ones by studying the patterns and...
Organisational culture… possibly the most important part of any organisation. Yet so often it is overlooked, ignored, misunderstood, or undervalued. The problem is your culture is not a physical thing. There is no standard operating procedure of “best practice” culture. But that does not...
What does the law firm of the future look like and what can law firms do today to ensure they survive in an era of rapid disruption? On Tuesday 30th November, Nine Feet Tall will be addressing these questions by hosting “The Future Law...